Fitbit users are complaining about being forced to move to the Google Health app
Google it should were celebrating the release of Fitbit Air this month. The new screen intensity tracker gives competitors like Whoop and even Apple Watch features a run for their money unique features.
Instead, Google is now facing backlash from some Fitbit users who are behind the company retirement Fitbit app and replaced with new AI-focus The Google Health app.
On Reddit, not all Fitbit users are happy about the change, to say the least.
“Thank you, Google, for ruining Fitbit,” it read single post, which received nearly 2,000 upvotes on the r/fitbit subreddit. “I’ve been using Fitbit for over 10 years and canceled my premium membership today. Google Health [app] it’s bad. No one asked for this. Google owes us all a refund for these watches.”
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On social media sites like Reddit, some longtime Fitbit users have shared their distaste for the new Google Health user interface, which they say is less intuitive and customizable than the old Fitbit app. Others are upset that Google appears to have removed previously available data, such as certain sleep tracking statistics and in-app challenges.
And then, of course, there are complaints about AI features. I The AI trainer was no surprise. In fact, Google released tests of these AI features in the Fitbit app before the migration. However, within the old Fitbit app, users had the ability to control AI features and could turn them off. Not so with the new Google Health app.
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Google Fitbit Air is a fitness tracker without a screen.
Credit: Google
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“In addition to being frustrated with the forced ‘Google Health’ update,” it read another Reddit post with more than 1,200 votes. “I participated in the public preview of the new version of this app, and I closed it after a week. It was clear that Gemini was very badly used, and the new version was not ready for public use. It seems that it was launched in exactly the same state as it was.”
“Why do I now have to scroll through AI slop sections in every tab before I can see my jobs and data?” Reddit user continued.
Ever since the release of Google Health, Fitbit users have been bombarding the app negative reviews on Google Play.
“The overhaul of the original Fitbit app is really bad,” reads one review on the Google Play Store. “It forces AI on you all the time, all the information in the app is AI based, except for the raw data collected by your Fitbit device. Bad app, 0/10 I CANNOT recommend. I’ll take the Fitbit app back over this piece of garbage any day.”
“It doesn’t have as much information as the Fitbit, it can’t track daily activities, it doesn’t have a stress component,” read another. “I think I’ll get an Apple Watch.”
On Google’s part, the company seems to recognize the seriousness of the situation and has already responded with a roadmap to address user issues with the app.
According to Google, it is currently working on a series of improvements and bug fixes for the Google Health app. A list of those changes can be found on Google’s support site and will be released starting this week.
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